FAQ
frequently asked questions

General FAQs
What services do you offer at Truck Masters?
We offer a wide range of services, including DEF issues, clutch repairs, transmission services, engine repairs, electronic diagnostics, tire services, towing, welding, oil changes, alignment, DOT inspections, tank inspections, and general maintenance.
Do you offer emergency towing services?
Yes, Truck Masters provides 24/7 emergency towing services for your convenience.
Can I schedule an appointment online?
Yes, you can schedule your appointment through our website or by calling us directly.
Do you offer mobile repair services?
We provide full mobile repair services 24/7.
DEF Issues
How do I know if my diesel exhaust fluid (DEF) system needs repair?
Common signs include warning lights on the dashboard, poor engine performance, or the truck not starting. Our team can diagnose and fix DEF system issues.
Is it safe to drive with a DEF warning light on?
No, it’s best to address DEF issues promptly to avoid further damage and ensure compliance with emissions regulations.
Transmission and Clutch
What are the signs of transmission problems?
Signs include difficulty shifting gears, unusual noises, leaking fluid, or a burning smell.
How often should I service my truck's clutch?
Regular inspections are recommended, but the frequency depends on usage. Heavy-duty trucks may need more frequent servicing.
Engine and Electronic Diagnostics
What should I do if my truck’s check engine light comes on?
Bring your truck to Truck Masters for a diagnostic test to identify and resolve the issue promptly.
Can you handle electronic diagnostics for modern diesel trucks?
Yes, we have advanced diagnostic equipment to accurately troubleshoot and repair electronic issues. Our computer diagnostics cover all electronic engines, including 2025 models. Using OEM software, we can not only read fault codes but also adjust parameters and perform any necessary tests to ensure optimal performance.
Tires
Do you sell tires online?
Yes, you can purchase a wide range of tires through our online shop.
How do I choose the right tires for my truck?
Our online shop provides detailed specifications, and our experts are available to assist you in selecting the best tires for your needs.
Oil Change and Maintenance
How often should I change the oil in my diesel truck?
Generally, oil changes should be performed every 7,500 to 10,000 miles, but this may vary based on driving conditions and manufacturer recommendations. We recommend reading the owner’s manual and setting your oil change interval based on the type of duty your truck performs. Not all applications should follow a mileage-based schedule—only highway applications. For stop-and-go operations such as delivery, construction, and oil field work, manufacturers recommend changing the oil at least every 10,000 hours.
Do you offer maintenance packages for fleet vehicles?
Yes, we provide customized maintenance packages for fleets to keep your trucks in top condition.
DOT Inspections / Cargo Tank Inspections
What does a DOT inspection include?
DOT Inspections ensure safety and compliance by thoroughly evaluating critical vehicle components such as brakes, lights, tires, and suspension. In addition, we offer comprehensive Cargo Tank Inspections, which include:
- V – External Visual Inspection – Annual Test
- K – Leakage Test – Annual Inspection
- I – Internal Visual Inspection – Five Year Test
- P – Pressure Test – Five Year Test
- T – Thickness Test – Two Year Test
- UC – Upper Coupler Inspection – Five Year Test
Our inspections are conducted with precision and adherence to industry standards to ensure optimal performance and regulatory compliance.
Can you help prepare my truck for a DOT inspection?
Yes, we offer pre-inspection services to ensure your truck meets all DOT requirements.
more questions ?
Contact us today to purchase parts, tires, or to schedule a service call for truck repairs, tire services, or emergency assistance.
